Terms and Conditions

TERMS AND CONDITIONS AGREEMENT OF SALE

The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set out below. Your use of this site or purchase from MCoBeauty Pty Limited indicates your acceptance of these terms and conditions.

MCoBeauty Pty Limited reserves the right to make changes to this website and these terms and conditions at any time without any prior notice.

MCoBeauty Pty Limited is the service provider; it is also referred to as "MCoBeauty", "us" and "we".

The customer is the person or organisation who purchases or seeks services from MCoBeauty; it is also referred to as "you".

PLACING ORDERS

All orders placed are subject to confirmation and acceptance by MCoBeauty Pty Limited.

MCoBeauty Pty Limited may vary prices for received orders in the event of price changes. In the case of price increase, you may cancel the order by giving notice to MCoBeauty, which must be received within seven days of the price increase notification.

To minimise errors and improve efficiency, orders should be placed using our online ordering system whenever possible. Other forms of ordering are accepted only if our online ordering system is malfunctioning or you have difficulty using it. Other ordering methods include emailing our sales or submitting the order by fax. Unfortunately, we do not accept phone orders. For some organisations where a purchase order is necessary, we still encourage the orders to be placed online and followed by a summarised purchase order.

Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.

Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the dispatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.

Cancellations may be communicated by email or fax.

PAYMENT

For online orders, accepted payments include credit cards (Visa/ Master card/Bankcard ONLY)


The title of the goods supplied does not pass to the customer from MCoBeauty until the full amount is paid to MCoBeauty Pty Limited.

AFTERPAY

Split your purchase into 4 instalments: You'll pay your first instalment at the time of purchase, and the remainder every fortnight

Pay nothing extra when you pay on time: With interest-free payments, the only fees are for late payments. We'll email your payment schedule and send notifications so there are no surprises.

Enjoy instant approval and shipment: You’ll know you’ve been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose. 

Terms & Conditions

SHIPPING

The flat rate shipping cost Australia-wide is $10.00 per order. Discount and coupon codes do not apply to shiping costs. 

Estimated shipping times:

Australia: 3-5 business days
New Zealand: 5-10 business days
United States: 5-10 business days
United Kingdom: 5-10 business days

We do not ship to PO Boxes.

We do not ship to third party addresses unless that address is known and can be verified by MCoBeauty.

Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. MCoBeauty will make every effort to deliver on time. However, we shall not be held liable for delay or lost shipment.
Customers are responsible to have someone at the delivery address to sign for and accept the delivery. In the event that the customer is not at the delivery address when AusPost arrive, AusPost will deliver your order to your local post office. It is important that customers retrieve these orders immediately, if your order is not retrieved and is returned back to MCoBeauty, the cost for re-delivery attempts will be passed onto the customer. If re-delivery attempts are unsuccessful more than once, MCoBeauty will not process a refund. 

When your order is shipped you will be sent an email confirmation which will include an order number that can be used when inquiring about your order.

RETURNS AND REFUNDS

There will be no store credit given on order price difference or due to price drops. Please select your purchase carefully when you place your order.

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in their original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is not applicable for change of mind, incorrect selection of colour and lack of expertise for use of the product.

Any incorrect, missing or damaged items received must be reported to MCoBeauty within 24 hours of you receiving the delivery. This can only be done by email. Please contact our customer service team at info@mcobeauty.com.au.

If the items received are not what was ordered, please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the items as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

MCoBeauty owns the title of any extra goods shipped with your order that have been dispatched in error.

WARRANTY CLAIM

All goods sold by MCoBeauty come with a warranty to be free from any defects or faults. This warranty is not transferable.

Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.

Warranty only covers the item(s) sold by MCoBeauty.

A large percentage of returned goods are found to be not faulty. If the returned goods are determined by MCoBeauty to not be faulty, then all returning shipping fees will be worn by the customer. We will seek permission from the customer to charge this cost to the customer's credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. MCoBeauty also reserves the right to charge the labour cost for examining these goods where no fault was found.

All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged.

Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.

The customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to MCoBeauty. MCoBeauty is not responsible for any parcel missing in transit, on its return back to MCoBeauty.

Products sold by unauthorised dealers are non-returnable and are not covered by the manufacturer’s warranty. 

Authorised sellers include those listed on our Stockists page

DISCLAIMER

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purposes only. The actual products are often not identical to the images.

MCoBeauty Pty Limited ABN 51 631 344 780

What makes MCoBeauty's XtendLash Tubular Mascara a best-selling mascara?

MCoBeauty obtains sales data via Quantium Data. MCoBeauty's XtendLash Tubular Mascara is quoted as the number one selling mascara 13 weeks running at week end 20/4/21 in Woolworths nationally. On mcobeauty.com we sold 1 unit every 20 seconds in April & May.

TERMS AND CONDITIONS  —  PROMOTIONS

In the unlikely event that there is a malfunction with the site promo codes, MCoBeauty will honour the intended promotion which is disclosed in our creative assets.

STUDENT EDGE EXCLUSIVE OFFER: Student Edge members are eligible for 30% off online only. Shipping is not included. Promotional code cannot be used in conjunction with any other offer. It can only be redeemed on full price products. Excludes Sale. MCoBeauty reserves the right to cease any promotion at any time without notice.

15% OFF WELCOME OFFER: This offer is only available on mcobeauty.com.au for a limited time only. Enter code provided at checkout to receive 15% off your first purchase. Not redeemable for cash.Shipping not included. It cannot be used in conjunction with any other offer or promotional code. Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice.

ADD A POP OF COLOUR TO YOUR WORLD: Spend $50 and receieve 1 x FatLash Mascara and 1 x Waterproof Black Eye Define Eye Liner. Cannot be used in conjunction with any other offer and includes FREE shipping. Only available until stock lasts. MCoBeauty reserves the right to cease any promotion at any time without notice.

WINTERCOLOUR: Spend $65 and receive your WINTER COLOUR ESSENTIALS! This promotional code cannot be used in conunction with any other offer. Includes free shipping. This promotional code is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice.

SPRINGBEAUTY: Spend $65 and receive your SPRING BEAUTY ESSENTIALS! This promotional code cannot be used in conunction with any other offer. Includes free shipping. This promotional code is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice.

FACEDUOSpend $75 and receive 1x Duo Blush in Nectar Rush and 1x Mini Kabuki Brush. This promotional code cannot be used in conjunction with any other offer. Includes free shipping. This promotional code is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice.

GLOWGIFT: Spend $80 and receive 1x Highlight and Blush Quad Palette and 1x Pout Gloss and Universal Lip Liner. This promotional code cannot be used in conjunction with any other offer. This promotional code is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice.

MCOEYES: Spend $85 and receive 1x Mega Eyeshadow Palette and 1x 5 Piece Brush Set. This promotional code cannot be used in conjunction with any other offer. This promotional code is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice.

EYEMAGIC: Spend $85 and receive 1x Eyeshadow Trend Palette 1x Magnetic Lashes Half Set and x1 Eye Define Crayon Liner Brown. This promotional code cannot be used in conjunction with any other offer. This promotional code is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice.

EYEGOTTHIS: Spend $90 and receive 1x Eyeshadow Palette (Burgundy Nudes), x1 Pro Deluxe Eye Brush Set and x1 Waterproof Eye Define Liner. This promotional code cannot be used in conjunction with any other offer. This promotional code is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice.

BRUNCH WITH CELESTE BARBER COMPETITION: ONLINE: Purchase a product online and fill out the form here, inserting your order number into the receipt number field. This competition closes on May 12th 2021. 

VOGUE20: This offer is only available on mcobeauty.com.au for a limited time only. Available to AU & NZ customers only. This offer is until stock lasts. Enter code provided at checkout to receive 20% off your purchase. Not redeemable for cash. Shipping not included. It cannot be used in conjunction with any other offer or promotional code. Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice

CB39: This sale starts at 12:00am 05/05/21 and ends 10:00pm 07/05/21 (Sydney, AU time). This offer is only available on mcobeauty.com.au for 39 hours only. Available to AU and International customers. Enter code provided at checkout to receive 39% off your purchase. Not redeemable for cash. Bundles are not included in this promotion. Free Shipping not available. It cannot be used in conjunction with any other offer or promotional code. Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice.

AUTUMN EYE GIFT WITH PURCHASE: 

Spend $99 and receive 1x Waterproof Skinny Liquid Liner, 1x Pre-Glued False Lashes, 1x Metallic Eyeshadow (Showstopper) and x1 Metallic Eyeshadow (Luna). This promotional code cannot be used in conjunction with any other offer. This promotion is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice. User must add the free gift to their cart in the cart page to receive the gift, they also must accept the terms of not receiving any other discounts with their purchase. 

7-PIECE GIFT WITH PURCHASE: 

Spend $99 and receive 1x Pro Deluxe Eye Set, 1x Eyeshadow Palette - Burgundy/Nudes, 1x Brow Stroke Feathering Brow Pen, 1x Waterproof Eye Define Fine Crayon Retractable Eyeliner, 1x Liquid Glow Skin Perfector and x1 Matte Cream Lip CrayonThis promotional code cannot be used in conjunction with any other offer. This promotion is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice. User must add the free gift to their cart in the cart page to receive the gift, they also must accept the terms of not receiving any other discounts with their purchase. 

ISO30 - 30% OFF SALE: 

This sale starts at 12:00pm 30/06/21 and ends 12:00pm 02/06/21 (AEST). This offer is only available on mcobeauty.com.au. Available to AU and International customers. Enter code (ISO30) at checkout to receive 30% off your purchase. Not redeemable for cash. Bundles are not included in this promotion. Free Shipping not available. It cannot be used in conjunction with any other offer or promotional code (including gift with purchase offers). Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice.

CHOC35 - 35% OFF SALE SITEWIDE

This sale starts at 4:00pm 6/07/21 and ends 4:00pm 08/07/21 (AEST). This offer is only available on mcobeauty.com.au. Available to AU and International customers. Enter code (CHOC35) at checkout to receive 35% off your purchase. Not redeemable for cash. Bundles are not included in this promotion. Free Shipping not available. It cannot be used in conjunction with any other offer or promotional code (including gift with purchase offers). Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice. If you do not insert the promo code while making your order you will not be refunded. 

 

CHOC35 - EXTENDED UP TO 35% OFF SALE (EXTENDED)

This sale starts at 12:01pm 6/07/21 and ends 4pm 13/07/21 (AEST). This offer is only available on mcobeauty.com.au. Available to AU and International customers. Enter code (CHOC35) at checkout to receive 35% off your purchase. Not redeemable for cash. Bundles are not included in this promotion. Free Shipping not available. It cannot be used in conjunction with any other offer or promotional code (including gift with purchase offers). Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice. If you do not insert the promo code while making your order you will not be refunded. 

 

NATIONAL LIPSTICK DAY DOUBLE ENDED LIPSTICK GIFT

Spend $49 and receive 1x Double Ended Lipstick in Nude MauveThis promotion cannot be used in conjunction with any other offer or discount code. This promotion is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice. User must add the free gift to their cart in the cart page to receive the gift, they also must accept the terms of not receiving any other discounts with their purchase. No free shipping unless user spends $75. 

CLEAR LIP GLOSS GIFT WITH PURCHASE

Spend $85 and receive 1x Clear Lip GlossThis promotion cannot be used in conjunction with any other offer or discount code. This promotion is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice. User must add the free gift to their cart in the cart page to receive the gift, they also must accept the terms of not receiving any other discounts with their purchase. No free shipping unless user spends $75. 

  

TRIO LIP GLOSS/LACQUER KEY RING - end 5.8.21 at 1:29pm AEST

1 x Free Trio Lip Gloss/Lip Lacquer Keyring with every order for 48 hours - no minimum spendThis promotion cannot be used in conjunction with any other offer or discount code. This promotion is only available until stock lasts. Free gifts may be missing from the order pending stock availability. MCoBeauty reserves the right to cease any promotion at any time without notice. User must add the free gift to their cart in the cart page to receive the gift, they also must accept the terms of not receiving any other discounts with their purchase. No free shipping unless user spends $75. 

  

BONUS30 - 30% OFF SALE SITEWIDE - FREE Makeup Gift

This sale starts at 12:30pm 24/08/21 and ends 12:00pm 30/08/21 (AEST). This offer is only available on mcobeauty.com Available to AU and International customers. Enter code (BONUS30) at checkout to receive 30% off your purchase plus free makeup bag that includes Clear Cosmetics Case, Mini Mega Balm and Makeup Blender Sponge. This promotion is only available until stock lasts for the first 3000 customers. Free gifts may be missing from the order pending stock availability. Not redeemable for cash. Bundles are not included in this promotion. Free Shipping not available. It cannot be used in conjunction with any other offer or promotional code (including any other gift with purchase offers). Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice. If you do not insert the promo code while making your order you will not be refunded. 

 SECRET15 - 15% OFF SITEWIDE - excluding bundles

This offer starts at 12:30pm 1.9.21 and ends 12:00pm 3.9.21 (AEST). This offer is only available on mcobeauty.com Available to AU and International customers. Enter code (SECRET15) at checkout to receive 15% off your purchase . This promotion is only available until stock lasts. Not redeemable for cash. Bundles are not included in this promotion. It cannot be used in conjunction with any other offer or promotional code (including any other gift with purchase offers). Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice. If you do not insert the promo code while making your order you will not be refunded. 

 UNiDAYS 20% OFF OFFER:  Exclusive to UNiDAYS members. Offer available online only & cannot be redeemed for cash. Shipping is not included. Promotional code cannot be used in conjunction with any other offer. Can only be redeemed on full price products. MCoBeauty reserve the right to cease any promotion at any time without notice.

JOIN THE WORLD OF MCOBEAUTY TO RECEIVE 15% OFF YOUR FIRST PURCHASE