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Terms and Conditions

TERMS AND CONDITIONS AGREEMENT OF SALE

Please read them carefully

The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set forth below. Your use of this site or purchase from MCoBeauty Pty Ltd indicates your acceptance of these terms and conditions.

MCoBeauty Pty Ltd reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.

MCoBeauty Pty Ltd is the service provider; it is also referred to as "MCoBeauty", "us" and "we".

The customer is the person or organisation who purchases or seeks services from ModelCo; it is also referred to as "you".

PLACING ORDERS

All orders placed are subject to confirmation and acceptance by ModelCo Pty Ltd.

ModelCo Pty Ltd may vary prices for received orders in the event of price changes. In the case of price increase, you may cancel the order by giving notice to ModelCo, which must be received within seven days of the price increase notification.

To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible. Other forms of ordering are accepted only if our on-line ordering system is malfunctioning or you have difficulty using it. Other ordering methods include E-mailing our sales or submitting the order by fax. Unfortunately, we do not accept phone orders. For some organisations where a purchase order is necessary, we still encourage the orders to be placed on-line and followed by a summarised purchase order.

Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.

Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the despatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.

Cancellations may be communicated by email or Fax.

PAYMENT

For online orders, accepted payments include credit cards (Visa/ Master card/Bankcard ONLY)
The title of the goods supplied does not pass to the customer from MCoBeauty until the full amount is paid to MCoBeauty Pty Ltd.

SHIPPING

The Flat Rate Shipping Australia-wide in $9.95 per order. Discount and coupon codes do not apply to ship costs. 

Estimated shipping times:

Australia: 3 - 5 business days
New Zealand: 5 - 10 business days
United States: 5 - 10 business days
United Kingdom: 5 - 10 business days

We do not ship to PO Boxes.

We do not ship to third party addresses unless that address is known and can be verified by MCoBeauty.

Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. MCoBeauty. will make every effort to deliver on time. However, we shall not be held liable for delay or lost shipment.
Customers are responsible to have someone at the delivery address to sign for and accept the delivery. The cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.

When your order is shipped you will be sent an E-mail confirmation which will include an order number that can be used when enquiring about your order.

RETURN AND REFUND

There will be no credit given on order price difference, due to price drops. Please select carefully at the time when you place your order.

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is not applicable for change of mind, and lack of expertise for use of the product.

Any incorrect, missing or damaged items received must be reported to MCoBeauty. within 24 hours of you receiving the delivery. This can only be done by E-mail.

If the item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

MCoBeauty owns the title of any extra goods shipped with your order that have been dispatched in error.

WARRANTY CLAIM

All goods sold by MCoBeauty come with a warranty to be free from any defects or faults. This warranty is not transferable.

Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.

Warranty only covers the item(s) sold by MCoBeauty.

A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by MCoBeauty to not be faulty, then all returning shipping fees will be worn by the customer. We will seek permission from the customer to charge this cost to the customer's credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. MCoBeauty also reserves the right to charge the labour cost for examining these goods where no fault was found.

All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged.

Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.

Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to MCoBeauty. MCoBeauty is not responsible for any parcel missing in transit, on its return back to MCoBeauty.

DISCLAIMER

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purposes only. The actual products are often not identical to the images.

MCoBeauty Pty Ltd ABN 51 631 344 780

TERMS AND CONDITIONS  —  PROMOTIONS

REDEEMING DISCOUNT CODES: Simply enter your discount code in the text box marked “Promo Code” on the 'My Bag' page during the checkout process. When a discount code is accepted, it will be applied to your order and will show on the checkout page.

Please Note: Discount codes are case sensitive and should be entered exactly as they appear. Only one discount code may be used per online order and are not to be used in conjunction with any other offer.

 

Student Edge Exclusive Offer: Student Edge members are eligible for 30% off online only. Shipping is not included. Promotional code cannot be used in conjunction with any other offer. It can only be redeemed on full price products. Excludes Sale. MCoBeauty reserve the right to cease any promotion at any time without notice.

15% Off Welcome Offer: This offer is only available on mcobeauty.com.au for a limited time only. Enter code provided at checkout to receive 15% off your first purchase. Not redeemable for cash.Shipping not included. It cannot be used in conjunction with any other offer or promotional code. Not available in store. MCoBeauty reserve the right to cease any promotion at any time without notice. 

Smokey Eye Set GWP: This offer entitles you to receive a FREE Smokey Eye Colour Set and FREE Shipping when you spend $60 and enter code at checkout. Offer is valid until 11:59 PM AEDT Sunday 15th December 2019. Promotional codes cannot be applied after an order has been placed. MCoBeauty reserve the right to cease any promotion at any time without notice. 

 

Social MCoBeauty Glam Pack Giveaway

1. The promoter is MCOBEAUTY, Unit 5, 809-821 Botany Road ROSEBERY NSW 2018 ABN 51 631 344 780 Phone 02) 8354 6700 who will facilitate the draw, fulfilment and management of the prize. Australia only.

2. In order to be eligible to win, you must purchase any MCoBeauty product on mcobeauty.com and be following MCOBEAUTY on Instagram and Facebook. You must be over the age of 18 years. Incomplete, indecipherable or inaccurate entries will be deemed invalid.

3. The promotion commences at 5:00 PM Australian Eastern Daylight Time (AEDT) on Tuesday 3rd December 2019 and closes at 11:59 pm (AEDT) on Tuesday 17th December 2019 (the Promotion Period).

4. MCOBEAUTY will select the winner provided the above conditions have been met. The winners will be selected at 9:00 am (AEDT) on Wednesday 18th December 2019 at the location MCOBEAUTY, Unit 5, 809-821 Botany Road ROSEBERY NSW 2018. The winners will be notified no later than 5.00pm (AEDT) on Wednesday 18th December 2019 via Instagram Direct Message. MCOBEAUTY accepts no responsibility for unanswered, unread or late responses once the winner has been notified.

5. The prize includes MCoBeauty Ultimate Glam Pack. Total Prize Package totals to $100 6. If the prize is unclaimed it will be redrawn at 10:00 AM AEST on Thursday 16th May 2019 at MCOBEAUTY, Unit 5, 809-821 Botany Road ROSEBERY NSW 2018. Winners of the unclaimed prize draw will be notified in writing on Instagram Direct Messages.

7. The prize must be taken as stated and cannot be varied. MCOBEAUTY cannot accept responsibility for lost or undelivered items due to incorrectly provided address details.

8. Employees of MCOBEAUTY and their immediate family members are not eligible to enter this promotion.

9. MCOBEAUTY reserves the right to withdraw a prize and redraw an alternate winner/s should we suspect these terms and conditions are not being adhered to or if the winner/s is suspected of dishonest conduct.

10. you must make a purchase to be in the draw to win enter. Purchasing products is mandatory in having a chance to win.

11. If for any reason the Promotion is not capable of running as planned, including but not limited to fraud or causes beyond the control of the Promoter or anything which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Promotion, the Promoter reserves the right in their sole discretion to cancel, terminate, modify or suspend the Promotion, subject to any directions from a regulatory authority.

12. This Promotion is not sponsored, endorsed, administered by or associated with Facebook or Instagram. You understand that you are providing your information to MCOBEAUTY and not to Facebook or Instagram.

13. In order to conduct this Promotion, the Promoter needs to collect personal information about each entrant and may for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, gift suppliers, and regulatory authorities. Participation in the Promotion is conditional on providing this information. It is a condition of entry that the entrant agrees to be entered into the MCOBEAUTY database. MCOBEAUTY may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant and for such other purposes as set out in the MCOBEAUTY Privacy Policy. Entrants should direct any request to access, update or correct information to the Promoter. All personal details of entrants will be stored at the office of MCOBEAUTY. Upon the entrant’s request, all information provided will be removed from our active database. Information will be removed as soon as reasonably possible in accordance with our Privacy Policy and applicable laws.

To view the MCOBEAUTY Privacy Policy, please visit https://mcobeauty.com/privacy/

All entries remain the property of the Promoter.

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