Promotional Terms and Conditions

Mothers Day GWP

Spend $75 and receive a Pink Makeup Bag with every purchase plus FREE SHIPPING

9:00am AEST Thursday 1st May - 11:59pm AEST Sunday 11th May 2025

Promotional Terms:

Must click 'ADD TO CART' at the time of checkout to redeem free gift.

Online exclusive (not available in the U.S)

This promotion is only available while stock lasts.

Not redeemable for cash.

It cannot be used in conjunction with any other offer or promotional code.

MCoBeauty reserve the right to cease any promotion at any time without notice.

Customers are to expect a delay on orders during promotional periods.

Free shipping only available to Australia & New Zealand customers. Standard shipping rates apply to all other customers.

Hansen & Gretel Competition:

To enter: Tag your bestie in the comments. Make sure you’re both following @mcobeauty & @hansenandgretel on Instagram. Bonus entry: Follow us on TikTok @mcobeauty

T&Cs:

Open Australia wide. MCoBeauty will cover return flights for Thursday 15 May return only. Entries close 12AM AEST Friday, 9 May 2025. Winner will be drawn at 12PM AEST Friday 9 May 2025 and contacted via our official @mcobeauty Instagram only – please be mindful of fake accounts.

Giveaway period: Starts: 7AM AEST, 2 May 2025. Ends: 12AM AEST, 9 May 2025. Winner announced: 9 May at 12PM AEST

Promotional FAQ's

There may be a delay in dispatching orders during Promotional Periods.

When will my order arrive?

During our peak sales and promotional activity periods, some orders may take a little longer than expected to be picked, packed and shipped. If you don't receive a shipping confirmation email within 10-business days of your order being placed, please reach out to our customer care team at info@mcobeauty.com.au.

Can I update my shipping address?

Once you have placed your order, you will have 20 minutes to make any changes before the order is finalised at which point no further changes can be made.

If you miss the deadline, you can reach out to the courier directly to request a redirection once you have received your tracking link.

Can I add another product to my order?

Once you have placed your order, you will have 20 minutes to make any changes before the order is finalised at which point no further changes can be made.

Can I cancel my order?

We are unable to cancel orders once they have been placed. This is because once you’ve placed your order, it joins a queue for immediate processing and dispatch from our warehouse therefore it may not be possible to prevent your order from being dispatched.

Will items be restocked during the sale?

We try our best to replenish stock as quickly as possible. Customers can sign up for an email alert by going to the specific product page and clicking ‘Notify Me When Available'. Please note, we cannot guarantee a restock during promotional periods.

Can I use another discount during the sale?

No. You cannot use any other offer or promotional code (including any other gift with purchase offers) during a sale.

Why is my tracking link inactive?

All orders once printed to be picked and packed will be sent a tracking link and this link will activate once the parcel has been scanned by the courier (this can take 24-48 hours).

What is your returns policy?

We do not offer refunds or exchanges due to change of mind, so please select your products carefully. If you have received a faulty item, please contact our customer service team at info@mcobeauty.com.au for further assistance.

How can I get into contact with customer support?

Please email our customer service team at info@mcobeauty.com.au.

Please allow longer response times during our promotional periods.

If you have any questions, we encourage you to consult our FAQ’s, Terms and Conditions, or Shipping Policy, as they may already provide the information you require.