MEGA BIRTHDAY SALE

12:00am AEDT Monday 4th November - 11:59pm AEDT Friday 8th November 2024
Promotional Terms:
Sale is 50% off* sitewide, prices as marked.
Excludes new products.
No further discounts can be applied including coupons (welcome code), discounts, gift with purchase, promotions and bundles.
Discount cannot be applied after the transaction has taken place or on a prior order. 
While stock lasts. No rain checks.
Final sale. No returns unless faulty. 
Online exclusive (not available in the US )
Customers are to expect up to 10 business day delays on order dispatch during promotional periods
 

Trick Or Treat Yourself - Spin & Win

12:00am AEDT Monday 21st October 2024 - 11:59pm AEDT Thursday 31st October 2024 

Promotional Terms:

Discount codes are valid between 12:00am AEDT Monday 21st October 2024 - 11:59pm AEDT Thursday 31st October 2024.
Discount code excludes new products, sale and bundles.
All codes are valid until 11:59pm AEDT Thursday 31st October 2024.
Discount cannot be applied after the transaction has taken place or on a prior order.
No further discounts can be applied including coupons (welcome code), discounts, gift with purchase, promotions and bundles. 
Online exclusive.
1 discount/use per customer.
Valid to both new and returning customers.
Customers are to expect delays on orders during promotional periods.

Promotional FAQ's

There may be a delay in dispatching orders during Promotional Periods.

When will my order arrive?

During our peak sales and promotional activity periods, some orders may take a little longer than expected to be picked, packed and shipped. If you don't receive a shipping confirmation email within 10-business days of your order being placed, please reach out to our customer care team at info@mcobeauty.com.au.

Can I update my shipping address?

Once you have placed your order, you will have 20 minutes to make any changes before the order is finalised at which point no further changes can be made. 

If you miss the deadline, you can reach out to the courier directly to request a redirection once you have received your tracking link.

Can I add another product to my order?

Once you have placed your order, you will have 20 minutes to make any changes before the order is finalised at which point no further changes can be made. 

Can I cancel my order?

Once you have placed your order, you will have 20 minutes to make any changes or cancel before the order is finalised at which point no further changes can be made.

Will items be restocked during the sale? 

We try our best to replenish stock as quickly as possible. Customers can sign up for an email alert by going to the specific product page and clicking ‘Notify Me When Available’. Please note, we cannot guarantee a restock will occur during a promotional period.

Can I use another discount during the sale?

No. You cannot use any other offer or promotional code (including any other gift with purchase offers) during a sale.

Why is my tracking link inactive?

All orders once printed to be picked and packed will be sent a tracking link and this link will activate once the parcel has been scanned by the courier (this can take 24-48 hours). 

What is your returns policy? 

We do not offer refunds or exchanges due to change of mind, so please select your products carefully. If you have received a faulty item, please contact our customer service team at info@mcobeauty.com.au for further assistance. 

How can I get into contact with customer support?

Please email our customer service team at info@mcobeauty.com.au.

Please allow longer response times during our promotional periods.

If you have any questions, we encourage you to consult our FAQ’s, Terms and Conditions, or Shipping Policy, as they may already provide the information you require.

Rest assured; our team will strive to respond to your inquiries as promptly as possible.

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