URGENT RECALL 

MCoBeauty SPF50+ Mineral Mattifying Sunscreen

MCoBeauty, in consultation with the Therapeutic Goods Administration (TGA), is recalling batch A1772 expiry 07/2026 of MCoBeauty SPF 50+ Mineral Mattifying Sunscreen (a discontinued product) due to potential inconsistency in the SPF level of the product.

Preliminary results from independent re-testing of the manufacturer base formulation used in MCoBeauty SPF 50+ Mineral Mattifying Sunscreen demonstrated inconsistency in the SPF level of the tested sample.

MCoBeauty takes the health and wellbeing, and confidence of our customers extremely seriously.  The quality and integrity of our products are of the utmost importance to us, and we are committed to ensuring they meet the highest safety, efficacy, and regulatory standards.  We are cooperating fully with the TGA throughout this process and will continue to take every step necessary to maintain the trust of our customers.

What does this mean for our customers?

For those who have purchased products from the batch listed above, whether through our website or a retail partner, and still have the product in your possession, you’ll be eligible for a refund. 

We recommend that consumers cease using the product, as a lower than labelled SPF rating may increase the risk of sunburn during use and reduce the long-term effectiveness of preventing skin cancer.

Customers who purchased directly from MCoBeauty website or a retail partner can CLICK HERE to request a refund.

 

Frequently Asked Questions

How do I get a refund?
If you have a tube of MCoBeauty SPF 50+ Mineral Mattifying Sunscreen AUST L 420373 (batch A1772, expiry 07/2026), click this link to complete our refund form: Refund Request Form. If you have any questions or need further information, contact MCoBeauty Customer Care via email at info@mcobeauty.com.au.

How long will the refund take to receive?
Refunds are typically issued within 10-15 business days, depending on your preferred refund option.

Why was the MCo SPF Mineral Mattifying Sunscreen withdrawn?
This product was a discontinued SKU, last manufactured in July 2023. Recent re-testing of the manufacturer’s base formulation indicates that this product may provide a lower level of sun protection than the SPF 50+ claimed, which means it may not provide the expected level of safety against UV exposure.

What should I do if I have or still use this MCoBeauty Sunscreen that has been withdrawn?
If you have a tube of MCoBeauty SPF 50+ Mineral Mattifying Sunscreen AUST L 420373 (batch A1772, expiry 07/2026), at home, we recommend you stop using it and follow this link to complete our refund form: Refund Request Form. If you have any questions or need further information, contact MCoBeauty Customer Care via email at info@mcobeauty.com.au.

Which batch numbers are affected?
This voluntary recall applies to batch A1772, expiry 07/2026 of the MCoBeauty SPF 50+ Mineral Mattifying Sunscreen AUST L 420373.

Can i trust the rest of your range?
No other MCoBeauty sunscreens or SPF products use the same base formula and are therefore not impacted by this TGA review.

Are the other products in the range affected?
No. This recall is limited to the SPF 50+ Mineral Mattifying Sunscreen AUST L 420373, batch A1772.

What testing has been undertaken?
MCoBeauty Mattifying Mineral SPF 50+ Sunscreen was manufactured using the same base formulation as a number of other sunscreens. Independent testing indicates that the base formulation may not meet the claimed SPF 50+ protection level and was found to provide protection no greater than SPF 21.

Are you ending your relationship with the manufacturer?
We are conducting a thorough review of all relationships with manufacturing partners to ensure the highest levels of quality, transparency, and compliance.

What are you doing to make sure this never happens again?
We want to reassure you that this matter was entirely outside of MCoBeauty’s control. The product in question was manufactured to all required Australian regulatory standards by a highly reputable manufacturer. The current investigation relates to the independent testing laboratory engaged by multiple sunscreen brands; not to MCoBeauty or our manufacturing partner. We remain fully committed to product safety, regulatory compliance, and transparency, and will continue to keep our partners updated as the investigation progresses.

Will SPF 50+ Mineral Mattifying Sunscreen return?
It is a discontinued sku however we are always looking at bringing new and exciting products to market so you may see a reformulated version in the future.

Should I keep using MCoBeauty SPF 50+ Mineral Mattifying Sunscreen if I still have it?
No, we recommend you stop using it and contact us for a refund. On 19 September, TGA issued a notice providing us with information that preliminary results from the re-testing of the manufacturer base formulation used in MCo Beauty SPF 50+ Mineral Mattifying Sunscreen AUST L 420373, indicated it may provide a lower level of SPF protection than the claimed SPF 50+.

How can we, as consumers, know sunscreen is effective?
Always look for primary sunscreen products that are TGA-listed (AUST L) in Australia. This means they have been tested against stringent standards. Checking batch numbers and expiry dates also ensures you’re using sunscreen at its best performance.